1. AI Ecosystem: Efficiency Gains and Competition Risks
Artificial Intelligence (AI) is transforming sectors such as healthcare, education, logistics, and supply chain management by improving efficiency and decision-making. These productivity gains can enhance economic growth and service delivery.
However, concerns have emerged regarding the opacity of AI systems and their potential impact on market competition. The Competition Commission of India (CCI) has highlighted risks such as algorithmic collusion and targeted price discrimination, which may distort markets without overt coordination between firms.
Opaque algorithmic systems may reduce transparency in pricing and market conduct, making anti-competitive practices harder to detect through traditional enforcement tools.
“But hidden in this is the fact that algorithmic collusion could be happening or there could be some targeted price discrimination.” — Ravneet Kaur, Chairperson, CCI
When digital markets operate through opaque algorithms, competition authorities must adapt tools and expertise. Failure to address algorithm-driven distortions may weaken consumer welfare and fair competition.
2. CCI’s Institutional Response to AI Challenges
The CCI has conducted a market study on AI and competition (released in October 2025) to assess emerging issues. The study examined AI’s impact on competition dynamics, business operations, and the interaction between AI adoption and regulatory frameworks.
The regulator is equipping itself to handle upcoming digital competition challenges while remaining cautious about using AI internally, especially due to concerns around confidentiality of commercially sensitive information.
As a data custodian, the CCI recognises that misuse of AI tools could compromise confidential data shared by businesses.
“I cannot pick up any AI tool and start using it without knowing that data will not go out anywhere.” — Ravneet Kaur
Regulatory credibility depends on data security and institutional trust. If confidentiality safeguards are weak, businesses may hesitate to cooperate, undermining enforcement effectiveness.
3. Capacity Building and Digital Expertise
Rapid technological advancement requires regulatory capacity enhancement. The CCI has proposed strengthening institutional capacity, including the need for data scientists, sector analysts, economists, and legal experts in its digital markets division.
Concerns have been raised about over-reliance on short-term young professionals, which may weaken institutional memory. Long-term capacity building is critical for consistent enforcement in evolving digital markets.
The regulator is also considering collaboration with think tanks to remain updated on AI developments.
Digital competition enforcement requires interdisciplinary expertise. Without permanent technical capacity, regulators risk lagging behind fast-moving technology markets.
4. Defining and Assessing Market Dominance in Digital Markets
The CCI emphasises that dominance is not determined solely by market share. Instead, dominance is defined as the ability of a firm to act independently of market forces and influence consumers or competitors.
The assessment includes:
- Market structure
- Degree of vertical and horizontal integration
- Size and strength of competitors
- Consumer countervailing buying power
The dynamic nature of digital markets makes dominance assessment more complex, particularly in platform-based ecosystems.
Static indicators like market share may not capture digital-era power asymmetries. A multi-factor approach ensures nuanced and context-specific enforcement.
5. Cross-Border Enforcement and Big Tech Regulation
The Competition Act empowers the CCI to act against international companies if their conduct has an appreciable adverse effect on competition in India.
The regulator has taken action against major technology firms, including Meta. In the WhatsApp 2021 privacy update case, the CCI found abuse of dominance, imposed a fine, ordered a five-year bar on data sharing for ads, and mandated greater transparency and opt-out provisions.
This reflects India’s readiness to regulate global digital platforms while protecting domestic market interests.
In a globalised digital economy, cross-border enforcement is essential. Weak action against multinational firms could distort domestic markets and undermine regulatory sovereignty.
6. Balanced Approach to Ex-Ante Digital Regulation
India is cautious about adopting ex-ante digital regulation models such as the EU’s Digital Markets Act or the UK’s regime without contextual adaptation.
These frameworks typically target large “gatekeeper” platforms and avoid burdening startups. Given India’s vibrant and growing startup ecosystem, overregulation may stifle innovation.
Existing safeguards within India’s competition framework include:
- Asset and turnover thresholds in merger control
- Green channel route for combinations with no competitive overlap
- Enforcement restraint for MSMEs (preference for cease-and-desist orders over monetary penalties)
Proportionate regulation balances innovation and competition. Excessive regulation may deter investment, while insufficient oversight may entrench monopolistic power.
Conclusion
The AI-driven transformation of markets demands regulatory evolution grounded in transparency, accountability, and technical expertise. The CCI’s approach reflects a balance between enabling innovation and safeguarding competitive markets.
As digital markets expand and algorithms shape economic behaviour, institutional preparedness, cross-border coordination, and proportionate regulation will be critical to ensuring that technological progress strengthens rather than undermines fair competition.
“The real problem is not whether machines think but whether men do.” — B.F. Skinner
This underscores that governance choices, rather than technology alone, determine societal outcomes.
